The Customer Sales Coordinator is a key member to the success of both the Sales + Operations departments. Primary duties of this role include providing administrative support in all areas from greeting guests, answering and making phone calls, and completing assigned projects as requested. A successful candidate will have great attention to detail, organizational skills and be able to work both independently and within a team under pressure.
This position will work within all areas of our One Stop Event Rentals team from sales to operations, assisting with many aspects of the business. This position reports directly to the Assistant General Manager.
General Duties:
- Answer and direct phone calls according to One Stop standards
- Communicate phone messages to the team
- Learn the Company’s ordering software and standard operating procedures
- Order and organize office supplies
- Work collaboratively and communicate with internal departments to provide smooth transition of details
- Run errands as needed for Company Management
- Complete special projects as needed assigned by the Human Resources and Management teams
- Provide feedback and solutions for continuous improvement
- Perform other duties as needed for Key Stakeholders
Sales Duties:
- Work with the Sales Manager to assess and assign incoming inquiries for exceptional customer service
- Greets showroom guests with enthusiasm
- Maintain the showroom before and after appointments so it remains Market-Ready
Operations Duties:
- Connect with confirmed clients and provide detailed information for delivery and pickup timing
- Weekly Assessment: making sure all contracts are paid and diagrams are in the drive
- Assists with filing and maintaining project information
Two to three years of customer service experience and working knowledge of general technology such as computers, smartphones, and sales software. Must have a clean, presentable appearance during work hours and maintain a positive attitude. Must be able to spend an eight-hour day in a busy office environment sitting, standing, and walking.
- Health insurance
- Dental insurance
- Vision insurance
- Simple IRA with employer match
- Paid time off
- Paid holidays
- Referral program
- Employee discount
