Services – Wallace Events

We’re here for the challenge.

Bringing an event to life takes collaboration. It’s about listening and connecting deeply, sharing ideas and visions – and when necessary, rolling up your sleeves and going the extra mile.

We pride ourselves on striving for the highest level of client satisfaction. Whether you’re planning an intimate soiree, far-flung wedding, or a multi-day event for thousands of people, we have skilled staff and quality products to make your event a success. A lot of the magic takes place behind the scenes. Luckily, that’s where we happen to do our best work.

Working with Wallace Events is incredibly easy and stress-free. Their team is responsive, professional, and always ready to help – suggesting an alternative, meeting for a site visit or being flexible on date and time for delivery and pickup. Several times they have jumped in to help when another rental company dropped the ball, even when it meant someone going to the office on a weekend. The Wallace team has also gone above and beyond when weather threatens to have an impact on tented events from sending staff to double check the tent to using box trucks to protect a tent from wind! Whatever they need to do to make sure my events go smoothly.
Sarah Maurer, The 1812 Farm and Stone Cove Catering

As a Wedding Planner, One Stop Event Rentals provides top-notch service. Not only do I have a dedicated sales rep, who is amazing at her job, but troubleshooting day-of events is unparalleled. I am able to get someone on the phone immediately with any problems that need solving. One Stop is full of employees who are professional, kind, hard-working and reliable. I am in constant appreciation for the support they give event to event, and the dedication to making each event a huge success.
Margie Welch, Owner, Dirigo Event Co.

We hired One Stop Rentals for our October 2024 wedding in Southern Maine. We worked primarily with Olivia, who was such a pleasure, professional, and friendly throughout the entire process. They were beyond accommodating when it came to to pick up and drop off times at our Airbnb and were more than happy to edit quotes when we changed our mind on some items. Despite a few hiccups (a table showing up with a broken leg) and us not having service to get their phone calls upon arrival – they were still able to deliver and make sure we were set up in time. I cannot recommend them enough!
Amanda on The Knot

Finding a rental service that delivers to Peaks Island was not an easy feat. Luckily, One Stop delivers there and had a great selection of all the essential items. Coordinating consultations, as well as all of the deliveries was simple and easy. Their staff was helpful and willing to answer any questions we had throughout the planning and rental process. They even sent out a missing rack on the freight to Peaks Island on our wedding day to correct a mistake. Lacey was great to work with. We would definitely recommend One Stop for your wedding rental needs!
Lydia on The Knot

As a wedding planner with 10 years of experience, I’ve had the pleasure of working with quite a few rental companies, but Wallace continues to stand out as a favorite. I turn back to them time and time again.
While planning for events, their team is speedy and clear in their communication and when it comes to the weekend of the wedding, they go above and beyond when it comes to delivery. They ensure everything arrives on time, in great condition, and exactly as requested. If something is mixed up, they are quick to fix any errors.
Our clients are always happy with how everything looks and I always have full confidence knowing I’m working with a team that prioritizes customer satisfaction!
Cassie Fier, Olive and Co.

They consistently deliver top-quality rentals with exceptional customer service, design expertise, and a smile. Their team is reliable, professional, and always goes the extra mile to ensure everything runs smoothly. You see, One Stop Event Rentals has been more than just a vendor—they’ve been a true partner and source of support for our team. Whether we were navigating last-minute changes to a small networking event or pulling together our annual awards event, Imagine Portland, their calm, can-do attitude and reliable service made all the difference.
Portland Regional Chamber of Commerce

The Process

Discover

You’ve found us! We’re so happy you’re here and now that you are, feel free to browse our website to get a feel for what we offer, what items catch your eye, and a little bit about us. Get ready to be excited and get creative!

Inquire

Ready to take the next step? Reach out to our team and we’ll be thrilled to assist you. You can either email us directly or inquire through our “Connect with a Consultant” form in the top right corner . We’re here to answer your questions, offer guidance, and ensure that you feel completely at ease throughout the process.

Connect

Once we’ve received your email, we will respond within 24 hours requesting some follow up information so we get a better feel for your event, your vibe & what you’re looking for! We’ll listen attentively to your needs and provide personalized recommendations that align with your unique vision for your event.

Quote

After understanding your event a bit more, we will then curate a customized quote showing a line itemed and detailed rental order including everything previously discussed and a customized layout of your tent if applicable. This quote will be an ever-evolving order that we, together, will work on continuously through the entire process! Once you are satisfied with your quote, a deposit is required to reserve.

Build

Now that you have a reservation we will assist you as your planning progresses, we will work with you to ensure the proper adjustments to your reservation and floor plan are both up to date and accurate. Want to see the items you selected in person? We’d love to show you! Make an appointment with us to come visit our showroom where we can bring your vision to life!

The Event

As your event nears, our team will be in touch with you to finalize your order, provide the day of installation, go over logistics and answer any questions you may have. We strive to have this part of the process go as seamless as possible so you can officially start celebrating your event that much earlier! Should something unexpected come up, we will always have staff members on call. After the event is over, our team will pick up all items belonging to us. We will follow up with you after the event to ensure everything was exactly how you envisioned it.

Delivery & Pick Up

Let us do the heavy lifting. We’ll cross land or sea to ensure your rentals are set up well in advance of your big occasion. We strive to accommodate your planning schedule and venue requirements to ensure you have the ultimate peace of mind. Delivery & pick up is available 7 days a week.

Event Installation

Along with delivery services, our experienced team will seamlessly install your tent, lighting, audiovisual, and dance floor rentals to your exact preference. In addition, we can also offer setup services for dining rentals and more when requested in advance, so you can focus on what matters (your outfit).

In-Store Pick Up & Return

Prefer to do the legwork yourself? Impressive. We offer customer pick up and return at our two convenient warehouse locations in Ellsworth and South Portland. Please see our Showrooms page for directions and hours. Please note, some items are restricted for Customer Pick Up & Return due to assembly or special handling requirements.

Layout Assistance

Take advantage of our unique event consultant services to help you fulfill the potential of your event. Our consultants have a wealth of experience in floorplan design and can suggest options you’d never dreamed of to bring a party to life. Using PartyCAD software, the consultant can design layouts to scale under your tent so you can preview what your guests will see on the big day.

On-Site Management

Even the best-laid plans can face unforeseen hurdles. We’re happy to offer on-site support with a dedicated team member who can oversee and adjust anything related to the tent structure throughout the duration of the event. Allow us to handle general issues such as adjusting side walls, power, or heat so you can relax and remain present for your guests.

Still Have Questions?

Check out our FAQ page.